Property maintenance and caretaking
Daily care of the building, grounds and systems – and an on-call team that answers when something breaks.
The caretaker is the person residents meet most often. We aim to send the same people back to the same buildings, so they know both the property and the people who live there.
All work is logged, so you can see what has been done and what it has cost.
What we do
Caretaking
Inspection of the building and installations, replacing lighting, adjusting doors and locks.
Fault repairs
Fault reports from residents are received, prioritised and fixed.
Grounds
Lawn mowing, flower beds, shrubs, playgrounds and waste rooms.
Snow clearing and gritting
Ploughing and gritting of paths, entrances and car parks.
Cleaning
Stairwells, laundry rooms, basements and other shared spaces.
24/7 on-call
Emergencies such as water leaks, power cuts and break-ins are handled every day of the year.
What is included
- A permanent contact person and regular caretakers
- Inspection rounds on an agreed schedule
- Fault reporting online and by phone
- 24/7 on-call service for emergencies
- Summary of work carried out
- Coordination with management and tradespeople
What you can count on
The same starting point for every job, big or small.
- Fixed price
- You know the cost before we start.
- Warranty on our work
- Under standard industry contracts, from final inspection.
- One contract
- We coordinate every trade on the project.
- We take on site safety
- As safety coordinator (BAS-P/BAS-U) when required.
- Emergencies come first
- Call us – anything that can't wait is prioritised.
How it works
- 1
Contact
You tell us about the property and what needs looking after.
- 2
Site visit
We walk through the property and grounds with you.
- 3
Quote
You get a proposed maintenance plan and a fixed monthly price.
- 4
Start-up
We tell residents who to contact and how to report faults.
- 5
Ongoing care
Inspection rounds, repairs and seasonal work according to plan.
- 6
Follow-up
You get a summary and we adjust the plan as needed.
Frequently asked questions
What counts as an emergency?
Faults that could cause injury or damage to the property if not fixed immediately – for example a water leak, a blocked drain, a power cut in the whole apartment, a break-in or a front door that will not lock.
How quickly does the on-call team arrive?
Emergencies always come first. When you call we assess the situation straight away and deal with anything that can't wait as quickly as possible – less urgent jobs are scheduled into regular maintenance.
Can we order snow clearing separately?
Yes. Snow clearing and gritting can be agreed for the season, with or without other caretaking.
How do we follow up on what has been done?
Every job is logged with date and action. You get a summary as often as we agree and can always ask your contact person.
Does your property need looking after?
Tell us about the property and what you need, and we will come and take a look.